Privacy Policy

This Privacy Policy explains how DishDL, LLC (“DishDL”, “we”, “us”, “our”) collects, uses, and shares information about you through our website, located at DishDL.com (the “Site”), and the services and features offered on the Site (collectively, the “Services”). Please read this Privacy Policy carefully to understand our practices regarding your information.

Information Collection and Use

We collect information about you in a variety of ways through the Site and Services. This information may include:

Personal Information: We collect personal information that can be used to identify you, such as your name, email address, and billing information when you create an account or purchase a subscription on the Site.

Usage Information: We collect information about how you interact with the Site and Services, including the pages you visit, the time and date of your visits, and the actions you take on the Site.

Device Information: We collect information about the device you use to access the Site, including the device type, operating system, browser type, and IP address.

Location Information: We may collect information about your physical location through GPS, IP address, or other means.

Information Collected Automatically: We may collect information about your use of the Site and Services through cookies, web beacons, and other technologies.

We use this information to provide you with the Services, improve the Site, and for research and analytical purposes. We may also use your information to send you marketing communications or promotional materials.

Sharing of Information

We may share your information with third-party service providers to perform functions on our behalf, such as providing customer support, processing payments, and hosting the Site. These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

We may also disclose your information in response to a legal request, such as a subpoena, court order, or government request, or to comply with applicable laws.

We may also share your information in connection with a merger, acquisition, or sale of all or a portion of our assets, or in the event of bankruptcy.

Your Choices and Access to Information

You may opt out of receiving promotional emails from us by following the instructions in the emails or by updating your account preferences.

You may access, update, or correct your personal information by logging into your account on the Site. If you need further assistance, please contact us at [email protected].

Data Retention and Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmitting or storing data is completely secure, and we cannot guarantee the security of your information.

We will retain your information for as long as your account is active or as needed to provide you with the Services. We may also retain your information for legal or business purposes.

California Consumer Privacy Act (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain rights regarding your personal information. You have the right to request that we disclose the categories and specific pieces of personal information that we have collected about you, the categories of sources from which the information was collected, the purposes for which the information will be used, and the categories of third parties with whom the information will be shared. You also have the right to request that we delete your personal information.

To make a request under the CCPA, please contact us at [email protected]. You may also designate an authorized agent to make a request on your behalf. Please note that we may need to verify your identity or the identity of your authorized agent before we can fulfill your request.

General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with certain rights regarding your personal information. You have the right to access, rectify, or erase your personal information, the right to restrict or object to the processing of your personal information, and the right to data portability.

You also have the right to complain to a supervisory authority if you believe that your rights under the GDPR have been violated.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our use of your information and will be located on the Site. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Site before the change becomes effective.

Contact Information

If you have any questions about this Privacy Policy or our use of your information, please contact us at [email protected].